Thanks, Rob, for all your advice Imran Chand Replied on September 28, Did you complete the troubleshooter for the drive that still does not work? Run the fixit tool and check if you come across the issue. Regards, Manasa P — Microsoft Support. This site in other languages x.

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I have the same question 5. Forums – a lot of real expert help http: You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

Sorry this didn’t help.

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DevManView – Free – an alternative to the standard Device Manager of Windows, which displays all devices and their properties in flat table, instead of tree viewer http: How satisfied are you with this response?

In reply to kuhlcrew’s post on September 28, Mafshita do all the below even if you have done some before as it is often the total process which solves the issue.

Did you complete the troubleshooter for the drive that still does not work? I tried and was successful at burning matsnita pictures onto a cd using Media Player, which is awesome, but then when I tried to view them, again it acted like nothing was in there.


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Bicycle – Mark Twain said it right. How satisfied are you with this reply?

Thank you for your response. Thanks for your feedback, it helps us improve the site.

There are some registry entries that the troubleshooter does not fix and those “might” be the cause. Did you try to burn using Media Player?

Then work your way through these – remember the drive could be bad, could have a loose cable or slight corrosion on the contacts usually for a laptop and other issues. Tell us about your experience with our site.

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Thanks so much, Chris.

I have a lot to work on. I ran the fix it tool, clicking on that I was trying to write something, and it said fixed but it also said that there was no writable media in my cd This site in other languages x.


Check with your System Maker and Device maker for both possible firmware updates and the correct Registry entries for your drive. More good info here: The drivers for all optical drives are generic to the operating system; hence you do not have to install any addition drivers.

Burning matxhita slower speeds or using the Master Format might help. Remove ALL power, then check cables in both ends.

When I try to read a cd, it acts like there is nothing in there. Regards, Manasa P — Microsoft Support. Manually try this fix if the Fixit did not work http: Thanks for marking this as the answer.

So it is not unusual for matshitz or 2 parts to not function while the others do so properly. For laptops you can often clean the power and data contacts with a pencil eraser. Be sure uj-87s5 ask for specific keys involved as well as the settings.